Privacy Policy

Last Updated: January 2025

Introduction

Welcome to VIVE. LIGHT. We respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we handle information when you interact with our lighting solutions, website, and design services.

Information We Collect

Information You Provide to Us

Name and contact information
Project requirements and specifications
Installation location details
Design preferences
Communication records
Payment information for custom projects

Information Automatically Collected

Website browsing patterns
Product interaction preferences
Device information
Technical specifications downloads
Project gallery viewing history
Consultation request data

How We Use Your Information

We use the collected information to:

Provide customized lighting solutions
Process design consultations
Share technical specifications and product updates
Improve our lighting designs and services
Send relevant project recommendations
Manage installation scheduling
Handle warranty and support requests

Data Protection

We implement industry-standard security measures to protect your project information and personal data. All design specifications and custom project details are treated with strict confidentiality.

Cookie Policy

Our website uses cookies to:

Remember your lighting preferences
Improve website navigation
Save technical specifications
Enhance project visualization features
Maintain secure browsing sessions

Third-Party Services

We may collaborate with:

Professional lighting installers
Design software providers
Payment processing services
Shipping and logistics partners

All partners are bound by confidentiality agreements and privacy standards.

Your Rights

You have the right to:

Access your project information
Update your design preferences
Request removal of project details
Opt-out of marketing communications
Review technical specifications
Receive copies of your design documents

Professional Services Privacy

For architectural and commercial projects, additional confidentiality measures apply to protect proprietary design information and project specifications.

Changes to Privacy Policy

We may update this policy to reflect new services or regulatory requirements. Updates will be posted on this page.

Contact Us

For privacy inquiries or data requests:

Email: [email protected]
Phone: 86-132 6665 2728
Address: Building A, Jinhua, Fuqing 4th Road, Henglan, Zhongshan. 528400

Governing Law

This privacy policy complies with China privacy laws and lighting industry standards.